Help & Support - Auto Insurance

When you buy a brand new car, your automobile may depreciate quickly. A waiver of depreciation (depreciation waiver) means you may be compensated up to what you paid for your automobile, as opposed to its depreciated value, when settling a claim for loss of damage caused by a peril you are insured against.

Please contact us to add this coverage to your policy.

Only if you have added this optional coverage to your policy. You may be eligible for a rental car if you have Loss of Use coverage or Direct Compensation Property Damage coverage.

Please contact us to add this coverage to your policy.

Accident Benefits provides compensation if you, your passengers, or pedestrians are hurt or killed in a car accident. Who is at fault doesn't make a difference to the coverage.*

Accident Benefits are compulsory in all provinces except Newfoundland and Labrador, and Quebec.

What's covered?
While details vary among provinces, Accident Benefits covers:

• Medical and rehabilitation services
• Funeral expenses
• Loss of income from disability
• Death benefits

In Ontario, Accident Benefits also provides:

• Caregiver benefits
• Non-earner benefits
• Other expenses, like education costs, housekeeping and maintenance

In Ontario you can purchase additional Accident Benefits.

Whose policy applies if you are a passenger?

In Ontario, if you have automobile insurance, you would claim these benefits from your own insurer, whether you were injured in your own vehicle or someone else's. If you don't have insurance, you would claim from the policy for the vehicle you were riding in.

*Not applicable in Quebec. Bodily injuries caused by an accident are covered by the Socitété d’Assurance Automobile du Quebec. Please contact us at 1.833.223.8740 if you have questions about coverage in Quebec.

The option to purchase $2 million in Third Party Liability Coverage is an excellent choice available to protect you and your family against the cost of damages you may be liable for. For instance, if you are covered for $1 million liability, and if there is a settlement against you for more than $1 million, your insurance will only cover $1 million of the settlement - you'll be responsible for any additional amount.

This covers loss or damage of your vehicle. It often goes hand in hand with Collision coverage as an alternate to Comprehensive cover but, it can be purchased separately.

Specified Perils covers the cost of damage from:

• Fire
• Theft or attempted theft
• Lightning
• Windstorm
• Hail
• Rising water
• Earthquake
• Explosion
• Riot or civil commotion
• Falling or forced landing of an aircraft (or its parts)
• Damage during transport on land or water (e.g. sinking of a ship, derailment of a train, burning or collision of a truck carrying the vehicle) 

Glass breakage and vandalism aren't covered. Comprehensive coverage helps in those cases.

This coverage is optional in most provinces, but if you finance or lease a vehicle, the financial institution may not permit Specified Perils and may insist that Comprehensive cover is required. You should check with your financial institution to determine what is acceptable to them.

This covers the cost of damage to your vehicle by something other than a collision or overturning. Examples are:

• Falling or flying objects
• Broken glass
• Vandalism
• Animal impact

It covers you against many types of damage, but there are some exclusions, including:

• Theft by a household member
• Damage caused by a breakdown
• Corrosion

This coverage is optional in most provinces, but if you finance or lease a vehicle, the financial institution may require you have it.

This is a very broad type of coverage. It covers everything that Collision and Comprehensive cover, plus theft by somebody in the household or by an employee.

This coverage is optional in most provinces, but if you finance or lease a vehicle, the financial institution may require you have it.

Your insurance applies where the vehicle is being operated, used, stored or parked within Canada or the U.S., and on a vessel travelling between ports of those countries.

You must buy your insurance in the province where your vehicle is registered. That's usually your province of residence.