Help & Support - Claims

Claims

I need to send Scotia Home & Auto Insurance paperwork or an estimate for my claim. Where should I send it?

You can send information directly to your Claims Adjuster.

How long until my claim is paid?

This depends on the situation, and also on where you live. You can get specific information about the timeframe from your Claims Adjuster.

Do you pay me or the supplier directly when I make a claim?

This depends on the claim. Your Claims Adjuster can let you know once he or she has reviewed your claim.

What information do I need for a claim?

Access the Client Centre for more information or contact us at 1-833-223-8741

Where do I get a claim form?

No need for a form! We try to make claims easier by filling out the forms for you. Just call 1.833.223.8743. Our claims service is available 24/7 every day of the year.

Is there anything I can do to speed up my claim?

A Scotia Home & Auto Insurance team member will be there to help every step of the way. But you can help the process go smoothly by:

providing as many details as you can
being as accurate as possible
submitting forms as soon as possible

Help & Support - Claims

Claims

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